Tuesday, May 29, 2012

Gamefly, Y U so scared of Profit?

So, why is it? Why do you not accept prepaid debit cards? Are you that afraid that you won't get paid each month? You say you can cancel anytime, so why don't you say a missed payment is like a cancellation? From a business standpoint, you're missing out on a lot of money... Your profit metric would definitely improve...  It's a crying shame... Even if I get a regular credit card, I will not be using your service. Your customer service didn't answer my question about why you don't accept them, and it's just so wrong and upsetting... I can understand major things like Ancestry.com and lumosity that wouldn't accept prepaid debit cards, but you? No. Just no. And you don't explain it. You just say, "We're sorry, we don't accept these types of cards. We will send this to the right department for further discussion" Yet I'd never get a response from your Billing department or the like. Get your act together or you won't make more money.

No comments:

Post a Comment

So yeah, as long as its tasteful and not trolling me or any other member, or spam for that matter, feel free to leave your comment here!